Hover your mouse on your preferred country and click on the three dots.To check for server congestion on the NordVPN app: Reconnecting to a different server may solve the problem. If a server is congested, it may reject new connections. Note, router VPN credentials are different from the VPN app credentials.Ĭheck out the following fixes if you have an active account and the proper credentials but cannot connect. You can also check your credentials on the account dashboard. You can check your account status on the Nord Account page.

Verify if you are entering the proper credentials and have an active VPN subscription.

Contact your ISP regarding your internet connectivity.Ĭheck your NordVPN account status and credentials.

Reconnect to your Wi-Fi network or the Ethernet cable if you are not using Wi-Fi.

If you have no internet, check whether your other devices can connect to the internet. If they are working, you can connect to your VPN. Test your internet connection by opening your favorite websites. Troubleshoot Common NordVPN Connectivity Issues Check your internet connectionĮnsure you have a working internet connection before connecting to NordVPN.

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